Returns & Exchanges

At VISIONNAIRE, we strive for excellence in every garment; however, if your selection is not a perfect fit, we offer a seamless 30-day return window for all unworn items. Our commitment is to ensure your wardrobe reflects your unique style with absolute satisfaction.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Carefully pack your items in their original VISIONNAIRE packaging, ensuring all designer tags and security seals remain intact.

• 3.
  Attach the Label

  Download and print the prepaid shipping label provided via email and securely affix it to the exterior of your return parcel.

• 4.
  Drop Off and Track

  Hand over your package to the designated courier point and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.